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Carriers and brokers alike are leveraging the power of the StreamServe Enterprise Document Presentment (EDP) to accelerate their document-intensive processes – from composition to production to distribution.
Learn how these major insurance leaders use StreamServe to simplify and streamline communication with employees, customers, and independent agents.
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Agis is one of the five largest specialized healthcare insurers in the Netherlands with 1.2 million customers, and enhanced its market presence by merging with three regional insurers. Their challenge was to improve customer satisfaction and enhance revenues by consolidating, standardizing, and personalizing customer communications for the entire company.
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The Federal Social Insurance Office for Salaried Employees (BfA) is the national German provider of social security services. With its large and growing quantity of processes, an administrative solution that aims to automate and simplify the processing of mass data was required.
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Zorgverzekeraar DSW is a Dutch health insurance company with 400,000 customers. Due to the competitive nature of the health insurance industry, DSW decided to implement an electronic customer communications strategy to achieve market differentiation. And to demonstrate its commitment to serving its customer base, DSW further recognized the need to personalize and tailor these communications to the specific needs of its customers.
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Nordea Liv is a division within Nordea and Norway’s third-largest pension provider. Nordea Liv employs over 200 people and provides a wide range of insurance-related services to over 200,000 customers.To meet market requirements and get total control of document management, Nordea Liv had to more efficiently manage all document processing and output. The company also wanted to improve customer service by delivering consistent, personalized documents—regardless of file format.
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OZ Health Insurance is a progressive Dutch insurer that provides services to over 615,000 policyholders. OZ wanted to reduce costs by migrating from a paper-based system to a centralized electronic communication hub.
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