StreamServe TV

Industry: Utilities
Business Capability: Document Composition

3 Scandinavia
Thomas Wandahl,
Customer Loyalty Director

3 Scandinavia is the world’s leading operator of 3G and mobile broadband services with more than 19 million customers in 10 countries.

StreamServe's document composition solutions have given 3 the opportunity to improve customer communications and reduce costs in customer service and direct mailings. In a toughly competitive sector, 3 can now rapidly change messages on invoices based on the current market situation and ongoing campaigns.

Industry: Supply Chain
Business Capability: Document Process Automation

AmeriSourceBergen
Peter Ruggerello, VP of Application Development & Field Services

AmerisourceBergen is a US Pharmaceutical Distributor with 25 nationwide distribution centers that process over 1 million order transactions per day and over 100 million customer invoices per year.

StreamServe's document process automation solutions have enabled AmerisourceBergen to optimize its high-volume output and delivery systems. AmerisourceBergen's ROI has been clear as they've been able to eliminate many labor-intensive processes, reduce document errors, and reduce calls into customer service by successfully converting to electronic document formats.

Industry: Insurance
Business Capability: Document Composition

Agis
Bertjan Teunissen, Electronic Document Processor
Evelien Kops, Campaign Manager

Agis is one of the five biggest health insurance companies in Holland, servicing over 1.2 million customers and distributing over 12 million customer related documents per year.

StreamServe's document composition solutions have allowed Agis to design and manage their customer communications with more flexibility, while also making their documents more dynamic so that they can provide customers with personalized marketing messages via multi-channel electronic formats.

Industry: Banking
Business Capability: Enterprise Output Management

Länsförsäkringar
Janne Granström, Head of Common Platforms Group

Länsförsäkringar is a Swedish financial and insurance institution that processes well over 45 million customer related documents per year.

StreamServe's enterprise output management solutions have given Länsförsäkringar the ability to stay ahead of their competition by allowing them to go-to market more quickly by centralizing and standardizing many lines of its business with one solution that were previous handled by 50 different solutions, such as billing, insurance and claims forms, and other various CRM documents.

Industry: Other
Business Capability: Enterprise Output Management

Emdeon
Raj Bhavsar, Senior Director, Patient Billing & Payment Solutions

Emdeon is a US-based company that provides payment services for Healthcare companies, producing and delivering 50-60 million documents per month with StreamServe being an integral part of their value chain.

StreamServe's enterprise output management solutions have enabled Emdeon to compete at a high level by allowing them to manage and migrate over 400 different projects with over 2000 different document designs. Emdeon expects to enhance its relationship with StreamServe to grow the print-mail industry and target utility companies that deliver statements, bills, letters, and other customer communications.

StreamServe Interview with GreenMonk
Mike Balin, Senior Director, Strategic Marketing & Sustainability Initiatives

StreamServe became the first customer for GreenMonk Sustainable Print Services business.

StreamServe's Sustainability Program helps customers reduce their paper footprint as well as help give incentives to their customers to move over to electronic billing.

With a large telco, utility or insurance company, this could result in significantly reduced costs and environmental impact.

StreamServe


Sustainability


Program

SAP
Chad Leonard,
Solution Advisor

SAP
James McClelland,
Industry Solution Marketing - Energy & Utilities