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Hear how StreamServe solutions allow companies to reduce customer communication costs and produce ROI
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There's
no question that StreamServe gives us
a competitive advantage, and as a result our customers
are willing to pay a higher price for our products."
Jim Burger, Director of Information Systems AET Films
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StreamServe's
Enterprise Document Presentment solution has allowed us to handle our
documents in a far more efficient manner. With StreamServe we generate
a large number of documents and are able to deliver them via every possible
channel. For example, we can deliver documents by email using the qualified
electronic signature. This offers our
customers opportunities to reduce paper, printing, and mailing costs."
Wolfgang Joa, Product Manager, Business Document Services - HRS Bayer Dynevo
Dynevo is the media services provider of the Bayer Group and a subsidiary of Bayer Business Services. Dynevo offers innovative printing services, intelligent document generation, and processing for complex personnel, financial, and administrative processes as well as services for integrated corporate and product communications - ranging from consulting to design, creation, and implementation.
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StreamServes
solution is used daily by 400 BMW France associates and 300 brand dealerships.
StreamServe enabled a 60 percent printing
cost reduction in less than one year, while improving
the overall quality and content of customer-facing documents."
Jean Pimond, Manager for BMW France’s Data Processing Network BMW France
BMW France, as subsidiary of Groupe BMW with 600 employees With the three brands, BMW, MINI and Rolls-Royce Motor Cars, the BMW Group has its sights set firmly on the premium sector of the international automobile market. To achieve its aims, the company knows how to deploy its strengths with an efficiency that is unmatched in the automotive industry. From research and development to sales and marketing, BMW Group is committed to the very highest in quality for all its products and services. The company's phenomenal success is proof of this strategy's correctness.
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StreamServe
is a very powerful tool for CCE, and it is among the
most reliable solutions in our enterprise application landscape."
Bill Rose, Corporate Director, Shared Application Services Coca-Cola Enterprises Inc.
Coca-Cola Enterprises Inc. is the world's largest marketer, distributor, and producer of bottle and can liquid nonalcoholic refreshment. Coca-Cola Enterprises sells approximately 80 percent of The Coca-Cola Company's bottle and can volume in North America and is the sole licensed bottler for products of The Coca-Cola Company in Belgium, continental France, Great Britain, Luxembourg, Monaco, and the Netherlands.
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The
flexibility of StreamServe Utilities gives us an ongoing competitive
advantage. In addition, our customers benefit from the
solution by being able to choose how they would like to communicate
with us.
The StreamServe solution has drastically improved our customer service. We can now deliver faster service and to customize the output according to customer needs."
Janka Dobosova, Head of the Letter Shop E.ON IS in Slovakia
E.ON IS Slovakia, founded in July 2003 and located in Bratislava, is a joint subsidiary owned by E.ON IS GmbH (51%), Germany, and Západoslovenská energetika a.s. (49%). With a team of nearly 120 employees, E.ON IS Slovakia is the full service IT provider for the power industry in Slovakia. Its main customers include the E.ON Group companies.
E.ON IS is the IT service provider for the E.ON Group and one of the top full service IT providers for the European utility industry. E.ON IS is represented throughout Europe with subsidiaries in Bulgaria, the Czech Republic, Hungary, Italy, Romania, Slovakia, Sweden and United Kingdom. The corporation employs over 3,100 employees in total.
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StreamServe’s
enterprise document presentment solution has saved us a terrific amount
of time and money. For example, it used
to take us 6-8 hours a week to produce our invoices. It now takes 10
minutes. When you extrapolate that over all of our documents
– checks, purchase orders, reports, etc. – that adds up to significant
savings."
Doug Luttrell, Techno-Czar First Technology
First Technology has over 40 years of experience in the manufacture and sales of automotive electronics, electromechanical devices, and precision ceramic components. The company is headquartered in Standish, ME, USA, with facilities around the globe, including three manufacturing sites in the US and Dominican Republic. All of First Technology’s manufacturing sites are TS-16949 and ISO-14001 certified.
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StreamServe
has allowed IXT Solutions to save a lot of time and money
by giving us the flexibility and scalability to create, produce, and
distribute documents in the most efficient way possible."
Raj Bhavsar, Chief Technology Officer IXT Solutions
IXT is an information management company, developing and delivering integrated communication, payment processing, and process improvement solutions. IXT provides products and services that enable healthcare providers to leverage existing IT infrastructure to better connect with their patients.
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Mercedes-Benz Bank |
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There's
no question that StreamServe has delivered a clear and demonstrable
ROI for us. We handle about 200 different kinds of documents
generated by our IT-system, everything from invoices to leasing agreements
to German finance system documents. With StreamServe, we are able to
create, manage, and distribute the documents in a cost-effective, timely,
and efficient manner."
Dieter Freytag, Application & Integration Mercedes-Benz Bank
Mercedes-Benz Financial Services is one of the world's largest financial service providers outside the banking and insurance sectors. The main services offered by the Financial Services Division are flexible financial plans customized to suit the requirements of individual customers of all vehicle brands within the Mercedes-Benz Group and cross-brand fleet management. The company currently manages a contract volume of EUR 127 billion and operates with more than 100 locations in 39 countries.
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StreamServe
has helped us enhance customer satisfaction and maintain our corporate
identity in all of our customer-facing documents. With
StreamServe’s enterprise document presentment solution, customers can
choose to receive their account statement via e-mail, post or online.
And since StreamServe is able to aggregate data from different sources
in one single document, it provides us with the ability to maintain
complete corporate identity on all of our documents."
Constantin Nicolaidis, Project Leader Metzler IT-Services GmbH
Metzler traces its origins to a trading company established by Benjamin Metzler in Frankfurt, Germany, more than 325 years ago. Since then, Metzler has been dedicated to providing customized financial services as a merchant bank, a partner in securities transactions, an as a merchant bank, a partner in securities transactions, and asset manager for affluent private clients, and a corporate finance asset manager for affluent private clients, and a corporate finance consultant. As far back as 1742 a member of the Metzler family had a seat on the stock exchange board in Frankfurt.
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StreamServe
is a powerful and flexible solution that has enabled our productivity
to sky rocket. We use it for processing pick lists, international documents,
and labels. Based on that usage, we save
almost $1.4M per year with StreamServe. That represents
a great investment for us."
Roland Carlson, CIO Micrel Semiconductor
Micrel Inc. is a leading global manufacturer of IC solutions for the worldwide analog, Ethernet, and high bandwidth markets. The Company’s products include advanced mixed-signal, analog, and power semiconductors; high performance communication, clock management, Ethernet switch, and physical layer transceiver ICs. Company customers include leading manufacturers of enterprise, consumer, industrial, mobile, telecommunications, automotive, and computer products.
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We
see clear benefits with StreamServe both for marketing new products
and enabling business operations. Although we haven’t
calculated exactly how much money we save by using StreamServe, I can
safely say that the saving is substantial."
Gary Hou, Senior IS Billing/Customer Care Manager MTN South Africa
MTN is one of three mobile operators in South Africa, and has the largest revenues and the second largest subscriber base. MTN provides over 13.5 million subscribers with mobile telephony within its GSM networks. South Africa is the largest market with more than eight million subscribers, but MTN also has operations in Nigeria, Rwanda, Swaziland, Cameroon, and Uganda.
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There’s
no doubt that the power and flexibility of StreamServe’s Enterprise
Document Presentment solution saves us time and money.
It was challenging to modify and create customized documents through
Oracle. With StreamServe, we can now create customized documents for
invoicing, order acknowledgements, credit memos, bar codes on labels,
and purchase orders. We send these documents out in several languages,
and it is very easy to make the appropriate modifications."
Michael Moushey, Application Engineer Novell
Novell is a leading provider of infrastructure software and services to over 52,000 enterprises in 43 countries around the globe. With over twenty years of experience in data center, workgroup and desktop solutions, Novell's 6,000 employees, 5,000 partners and global support teams are meeting customer requirements for identity-driven solutions and a full range of Linux products and services.
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Our
customer service representatives recently told us that StreamServe
Utilities is one of the most valuable tools in their tool belt when
addressing customer inquiries. That’s one of the reasons
that OG&E has been able to connect so well with its customers and,
in the process, continues to be a leading, progressive electric utility
company."
Deborah Gavula, Supervisor of Special Services Oklahoma Gas & Electric (OG&E)
OG&E, part of the OGE Energy Corporation, is a regulated electric utility company that serves about 700,000 retail customers in Oklahoma and western Arkansas, and has a number of wholesale customers throughout the region. OG&E, with eight power plants capable of producing about 5,800 megawatts, generates 70 percent of its electricity from low-sulfur Wyoming coal and 30 percent from natural gas. The company delivers electricity across an interconnected transmission and distribution system spanning 30,000 square miles.
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StreamServe
has been a huge business enabler that has allowed us
to flourish in a very fast paced environment."
Brandon Behrstock, Senior Director of Financial Systems and Controls Overture Software
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We
produce more than three million documents with StreamServe every year,
but only 10 per cent of that is for our core business. We produce the
rest as an out source for other customers, such as telecommunications
companies. So StreamServe has actually
enabled us to find other business opportunities."
Mirko Carstensen, Project Manager Stadtwerke Flensburg
Stadtwerke Flensburg is an independent producer of energy. They have more than 750 employees and annual revenues of 145 million €. Stadtwerke Flensburg was founded in 1854. They are planning to expand from the northern region of Germany throughout all Germany and Europe.
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StreamServe
EDP has been a real strategic asset for us on a number
of levels."
Matt Pemberton, Analyst Programmer Commercial Systems, Information Management Stanley Europe
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This
is only the second time I can honestly say my company has purchased
a technology solution that was a slam
dunk in terms of actually solving our problem and saving costs."
Robert Engelmann, General Manager Tsubaki
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