IDC: AmerisourceBergen Buyer Case Study

AmerisourceBergen Automates Document Processes.

Download the full IDC Case Study [PDF].

AmerisourceBergen Corporation, a leading pharmaceuticals distributor, purchased StreamServe Inc.'s dynamic enterprise publishing solution at the end of 2006. In less than a year, AmerisourceBergen expects to transform its distributed customer document generation process and save approximately $2 million per year.

In addition to the substantial cost savings, AmerisourceBergen is already realizing a host of additional benefits from its investment in StreamServe, and it has a strong vision of how it will be able to leverage StreamServe in future projects:

• AmerisourceBergen's StreamServe implementation fully automates the generation of tens of millions of customer documents that previously had to be manually assembled.
• With StreamServe, AmerisourceBergen is well positioned to embrace transpromotional publishing in the future: AmerisourceBergen can use StreamServe to incorporate special offers and promotions into its product-related customer documents to boost sales.
• AmerisourceBergen provides a great example of how a large organization can utilize a dynamic enterprise publishing solution for document-based business process optimization.

Download the full IDC Case Study [PDF].