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Document Composition | Document
Process Automation | Enterprise
Output Management
StreamServe’s
solutions help users get valuable data out of back-office systems without
an army of programmers.
And with our dynamic document composition capabilities,
users can present this data along with marketing messages in a way that
improves customer satisfaction, increases loyalty and retention, and drives
revenue.
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Superior Document Composition: A New
Tool for Business Managers
Transform ordinary customer communications and correspondence into powerful
one-to-one marketing channels. With dynamic document management and transpromo
opportunities, StreamServe gives business managers direct control over marketing
and other messages.
This helps them create, manage, and distribute personalized marketing messages
for enterprise documents, including account statements, billing invoices, and
customer correspondence.
From the recipients’ point of view, StreamServe’s document composition
capabilities enable business managers to produce well-designed, clear and consistent
customer communications that reflect the enterprise’s brand identity,
including color, graphics, logos, charts, and more.
StreamServe’s document composition capability
delivers powerful benefits for the business manager:
- Incorporate personal messaging to strengthen brand image and create competitive
advantage
- Create new multi-channel marketing opportunities that engage the end consumer
- Produce eye-catching transpromotional offers to up-sell, cross-sell, and
drive business results
- Improve document clarity and minimize billing confusion
- Reduce costs related to inserts, postage, pre-printed forms, and call-center
traffic
Ease the IT Burden with Web-Based
Content Creation
In the past, each individual document type had to be separately coded, a step
that had to be duplicated for every application or system in the information
chain. StreamServe’s document generation capability – part of our
Composition Center software application – simplifies the IT environment
by allowing multiple departments to collaborate on documents, which substantially
reduces the workload demands on IT resources.
StreamServe’s document generation and collaboration solutions
require only a single template for each document type (account statement,
bill of material, invoice, etc.). From this template, which is independent
of the data-source applications, StreamServe assembles every variation
of the document required.
Thanks to this powerful document generation solution, development time
is significantly reduced, as is the volume and variation of code to be
maintained.
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Also, because the document composition and preparation for delivery occurs
within StreamServe, and not in the applications or systems that hold the source
data, the overhead demand on those resources is also reduced.
With StreamServe’s document
composition solutions, IT can:
- Eliminate duplicate coding efforts and reduce development time related
to document composition
- Deliver intuitive workflow routing and an intuitive Web-based interface
to business managers to simplify the document composition process
- Empower business managers in the document composition process, freeing
IT to focus on higher-value initiatives
- Extend the StreamServe Persuasion platform to end users
How We Do It
StreamServe’s Composition Center software application
simplifies the document creation process for business managers and IT. Now they
can:
- Extract data from page-based repositories and other sources for subsequent
consolidation
- Eliminate manual, error-prone manual extraction and rekeying processes
- Compile data from a wide variety of formats, including unstructured, structured,
formatted (Microsoft Office, Adobe PDF, AFP), and XML
- Deliver automated composition functions: by schedule, by trigger event,
or on-demand
- Take advantage of non-intrusive format and source connectors, which means
little or no change to existing systems and applications
Document Composition | Document
Process Automation | Enterprise
Output Management
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