StreamStudio Collector

StreamStudio Collector is a ready-reference resource that can store almost any type of document for later retrieval. It enables, for example, customer service to see the complete context of the customer relationship in order to provide better, more relevant customer interaction.

• Increases sales by matching client needs with personalized products and services
• Increases customer satisfaction by providing a 360 degree view of all customer communications (e.g., statements, bills, proposals, product offerings, etc.)
• Reduces call-center costs by providing on-demand, ready-reference access
• Increases customer retention by replacing lost content through the customer’s preferred communication channel