Across the timeline of customer communications, numerous users with assorted skill sets contribute at various points in time and are responsible for distinct parts of the process. All have the same objective: to present the best possible personalized information to customers.

StreamStudio includes Web applications that help each of them. For example:

• Marketing can create and format personalized messages and incorporate informational text into business documents. They can even manage some design of content and layout via StreamStudio
• Finance can monitor and follow-up on production and distribution of business documents
• IT can track print jobs, resend unsuccessful jobs, release jobs to be printed, and monitor job status
• Call Centers can track business documents sent to the customer, view an exact copy of the document the customer sees, and view the customer’s historical record in order to better serve
  

These and many more capabilities are included in the StreamStudio suite.