Banking

Better-Informed Customers
Stay Engaged

With funds and allegiance transfer only a click away, banks face growing challenges to retaining customers. So it’s vital to maximize the customer’s experience at every touchpoint.

• Reinforce customer loyalty with personalized statements and correspondence
• Introduce new products and manage changes faster with easy-to-design bills
• Modernize your customer communication with the latest presentment technology
• High performance availability proven in over 5,000 enterprise installations worldwide
• SAP Endorsed Business Solution: SAP for Banking

Right from account opening and enrollment, StreamServe works with your back-end applications to provide high quality customer communications. Dynamic consolidation from multiple back-end systems creates a single view of portfolios, for example, improving the customer experience at reduced cost.

Dynamically generated statements and other correspondence enable you to intelligently target new product messages—to high net worth individuals, for instance.

So rather than being just a legal notice, statements can reinforce the personal relationship, even at massive volumes.

Banks across the globe use StreamServe-generated communications like these to foster goodwill, and to make every customer document a personalized marketing channel.

StreamServe’s solution helps achieve both goals, delivering high ROI in its own right, while also rejuvenating the ROI of existing IT investments.

With no change to existing business systems, StreamServe introduces a complete, modern document management environment, from creation and composition through to high-volume production and multichannel, environmentally friendly delivery. It streamlines the process, and significantly upgrades the Bank’s ability to productively leverage regular correspondence with each customer.