 STREAMSERVE NEWS - SEPTEMBER 12, 2006 
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  DIREKTØREN HAR ORDETEfter en fantastisk sommer er vi i gang igen! I nyhedsbrevet fokuserer vi på StreamServes internationale virksomhed. Gennem en video får du indblik i Agis, der vurderer, at de ved hjælp af StreamServe har udviklet sig fra at have dokumenter, der hører hjemme i middelalderen, til at kunne kommunikere unikt med hver enkelt kunde. Agis er et af de største forsikringsselskaber i Holland med 1,2 millioner kunder. Du kan også læse om procesforbedringer hos OZ i Holland. Det er et område, hvor vi i stigende grad oplever, at kunder bruger StreamServe Enterprise Document Presentment, og hvor virksomheder ved at håndtere information på en ny måde og ved at overgå til elektronisk kommunikation opnår store besparelser. Jeg er overbevist om, at din virksomhed kan drage nytte af StreamServe EDP inden for vores hovedområder – forbedret og personlig virksomhedskommunikation og procesforbedringer. Hvis du allerede har StreamServe EDP, er det mest et spørgsmål om at bruge softwaren så smart som muligt. Kontakt os, hvis du har spørgsmål eller ønsker, at vi gennemgår disse muligheder hos dig. Jeg ønsker dig et godt efterår. Venlig hilsen, Christian Hadenius |
ANNOUNCEMENTS
StreamServe enables world's second largest pension fund to deliver personalized, multi-channel customer communications
Dutch ABP General Pension Fund cuts costs and enhances customer experience by distributing correspondence to customers via any channel they specify. READ MORE » StreamServe och Sigma co-operates in the Öresund region StreamServe and Sigma have signed a partner agreement. Customers are offered solutions to simplify communication between different IT systems and to create and distribute business documents efficiently. READ MORE » New web site for StreamServe's Nordic UserGroup Newsletters, discussion forums, events and much more can be found here. VISIT THE WEB SITE » |
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EVENTS
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October 24, 2006
 LIVE CUSTOMER CASE: AGIS
Agis Health Insurance is among the leading health insurance companies in Holland. Agis has 1600 employees and 1.2 million customers.
To improve customer friendliness and maintain its strong position in a competitive and liberalized health insurance market Agis turned to StreamServe. Bertjan Teunissen explains that an insurance company is like a big paper factory and that the documents Agis produced sometimes looked very old fashioned and
were not particularly customer friendly. With StreamServe EDP Agis can communicate more clearly, with personalized messages that at the same time have consistent branding. For the customers this means getting the information they need, presented in a manner that makes it easy to understand. Agis gains flexibility, control, lower cost and a more customer friendly approach.
WATCH THE VIDEO » OZ EXPANDS E-BUSINESS AND IMPROVES CUSTOMER SERVICE
The Dutch company OZ uses StreamServe EDP and IBM software to become one of the country's top three most cost-efficient health insurance providers. "The StreamServe-IBM solution has been important to us in a number of ways," says Bob van Eijk, the systems administrator of OZ's Information and Communications Department. "It has enabled us to expand our e-business initiatives, improve customer service, and significantly reduce costs."
OZ implemented an automated workflow system using IBM Content Management software, IBM Lotus Notes and StreamServe EDP for the digital creation, assembly and presentment of documents. The results include savings of $100,000 annually in reduced printing, distribution and storage costs, simplified regulatory compliance, and improved customer service and Web self-service.
"StreamServe and IBM have helped us succeed in a very competitive environment", Bob van Eijk states.
READ THE PRESS RELEASE » READ THE CASE STUDY » NEW WHITEPAPER: Persuasion, consistency, and personalization across customer touchpoints
Companies spend big money producing and distributing documents and communications that fail to capitalize on what they know about their customers. This newly released paper by Sue Aldrich at Greenhill Analysis illustrates how you can profit from your customer relationships by presenting a persuasive, consistent, and personalized customer experience across all communication channels. In addition, the paper offers four steps on how and why to implement EDP solutions.
READ MORE » |
INTERNATIONAL NEWS
August 29, 2006 New StreamServe Financial solution makes every dollar count.
StreamServe has expanded the capabilities of StreamServe Financial to include an account statement solution. The account statement is an excellent way for banks to promote targeted product offerings. Yet many banks simply fail to take advantage of this opportunity. READ MORE » August 16, 2006 StreamServe is the hands-down choice for Isotoner as it automates the company's client order process and reduces invoicing costs READ MORE » June 08, 2006 StreamServe unveils international customer council READ MORE » Copyright © 2006 Streamserve. All rights reserved. |