Electronic Printing and Customer Communications Veteran Laurence O’Hagan Joins StreamServe as Chief Technology Officer

BURLINGTON, Mass. – July 20, 2010 – StreamServe, a leading provider of business communication solutions for document efficiency and customer experience management, announces the appointment of Laurence O’Hagan to the position of Chief Technology Officer. In this role, O’Hagan will be responsible for driving the strategic vision and planning behind StreamServe’s innovative solutions, product development and technical support.

O’Hagan brings a tremendous amount of senior technical experience and visionary leadership to StreamServe, and is considered an industry expert in the field of document automation and related technologies. He was most recently Chief Technology Officer for the Customer Communications Management division of Pitney Bowes Business Insight (PBBI), a position he was appointed to in 2004, when Pitney Bowes acquired Group 1 Software. At PBBI, he conceived and architected DOC1, the company’s core flagship solution for Customer Communications Management, as well as other pivotal products, including EngageOne Interactive and Content Author. In 2009, he additionally assumed the Global Portfolio Directorship for Customer Communications Management, responsible for its vision and strategy.

O’Hagan was Chief Technology Officer of Customer Communications Systems at Group 1 Software between 1994 through 2004. He also held the position of President and Technical Director at Archetype, Inc., from 1986 to 1994.  O’Hagan attended University College of London, where he was trained as a physicist.

“We are absolutely thrilled with Laurence’s new role with StreamServe,” commented Dennis Ladd, StreamServe’s president and CEO. “Through his technical expertise, as well as his product and market vision, he will help us drive our product planning and developments to extend our technology into newer areas, such as cloud-based offerings.”

“StreamServe is well known for how it’s innovative and flexible customer communications management solutions integrate seamlessly with larger partner offerings, such as SAP and Adobe,” said O’Hagan. “I look forward to leveraging my past technical experience to advance StreamServe’s product offerings and to further propel the company’s leadership in the marketplace.”