StreamServe is an IBM Advanced Business Partner, creating a complete system for the management of business documents throughout an organization’s business processes. Through this alliance, customers can take advantage of a single platform with robust output management to streamline and manage critical business communication, whatever their current IT infrastructure or business needs.

IBM and StreamServe have had a strong relationship for many years, since IBM’s Printer Services Division became a reseller of StreamServe solutions. Under this partnership model, the companies have successfully partnered on projects for such companies as Irish Electricity Supply Board, DFDS, Europcar, and VR Leasing. IBM and StreamServe have now helped joint customers deploy StreamServe applications across a variety of industries including automotive, financial services, retail, travel and transportation, and utilities.

In 2003, StreamServe became an IBM Advanced Business Partner and signed a global Master Relationship Agreement that includes commitments to optimize StreamServe applications on IBM’s technology platforms. StreamServe Enterprise Document Presentment (EDP) is fully integrated with IBM’s technology suite to ensure that customers can create an efficient environment for document processing throughout their business processes. IBM consultants are fully certified to create solutions that make the most effective use of the technology.

The IBM relationship continues to grow. In 2004, StreamServe and IBM’s Business Consulting Services (BCS) organization formalized a partnership that resulted in BCS promoting StreamServe as part of a leading solution for output management in all SAP bids.

IBM and StreamServe together are working to deliver innovative solutions that cut the cost and complexity of document-based communication, within and between enterprises. 

By working with StreamServe and IBM, organizations have benefited from a solution that:

• Provides a compelling ROI in months not years.
• Increases customer service and competitive advantage.
• Reduces operating costs. 
• Adapts to changing business environments. 

“Companies must be able to adopt new formats and standards in communicating with customers and suppliers…Organizations need a way to make business document communication all-inclusive and StreamServe together with IBM now provide this ability.”
Volker Loehr – Vice President, Global IBM/SAP Business Alliance

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StreamServe is an Infor Global Solutions, Inc. Solution Partner.

Infor Global Solutions, Inc. selected StreamServe to be its sole partner for Outbound Document Services. StreamServe provides advanced capabilities for Document Composition, Personalization, and Multi-Channel Distribution across all of Infor’s application suite, including SSA ERP, CRM, and Open Architecture.

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“With increasing demands towards dynamic bill layout configuration and cost-saving output channels including electronic bill presentment, telco operators today need a comprehensive and integrated Enterprise Document Presentment solution.

LHS, a market leader in customer care and billing, have therefore entered into a strategic partnership with StreamServe to offer customers a unique Bill Presentment solution to convert telco billing into personalized communication channels. The solution represents a solution especially adapted to the needs of telecom operators incl. such features as real-time bill presentment, web-self-care, bill test/simulation, electronic bill presentment, intuitive graphical user interfaces, and performant batch processing. It helps telecom operators to combine output from their billing system and other applications, such as customer service and marketing, to design and distribute integrated customer-facing bill documents with high levels of personalized information.

The solution guarantees a stable, bi-directional preintegration of both LHS' BSCS iX / iX Billing and StreamServe's EDP. 

About LHS
LHS is a leading provider of telecom billing and customer care systems across the wireless, wireline, and IP telecom markets worldwide. 

Our deep industry knowledge and world-class Business Support Systems are leading the race for convergence, supporting the complete range of business models across the mix of prepaid and post-paid services.

LHS builds innovative systems that enable our customers to introduce new services fast, helping drive revenues up, while keeping operational costs to a minimum. LHS was awarded “Best Billing or Customer Care Solution” by the GSM Association in Cannes in 2005, and won the IIR World Billing Awards for its "Overall Best Contribution to Billing" in London in 2005 and 2006.

LHS is an independent software vendor (ISV) with headquarters in Frankfurt, Germany, and offices in Sao Paulo, Brazil, Kuala Lumpur, Malaysia and Dubai, UAE.”

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StreamServe is a Program Member Partner of Oracle’s Partner Network, functioning as a complementary Enterprise Document Presentment (EDP) application working in conjunction with Oracle E-Business Suite (EBS).

The current StreamServe Connect for Oracle integration solutions/features for Oracle EBS are as follows:

• Oracle Document Pack (ODP)
  A packaged solution of StreamServe messages for processing native Oracle EBS XML report output in addition to previewing of StreamServe created documents within EBS. The packaged messages process output from 12 standard business documents within the Order Fulfillment and Procurement functional areas.
  
  
• Oracle REX Reader
  A StreamServe Integrated Technology that enables Oracle Reports to communicate with StreamServe EDP in addition to auto-generating StreamServe messages.

StreamServe currently has 135 Oracle customers using StreamServe EDP as the business communication hub for their Oracle EBS solutions. Many marquee Oracle customer such as Canon, Novell, Veritas, and Brocade use StreamServe as the EDP for their Oracle EBS environments.

StreamServe provides critical EDP functionality not available in Oracle, in an easy to configure and maintainable system-independent platform. Customers benefit from advanced print, document design, and personalization functionality not found in Oracle’s product suite.    

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StreamServe complements SAP® business processes with automated document processing solutions. StreamServe has delivered solutions to many of the world’s best-known SAP customers, including AOK, Bayer, BMW, China Light & Power, Coca-Cola Enterprises, e.ON Energy, Postbank or Oklahoma Gas & Electric.

StreamServe combines otherwise individually-processed document outputs into a single document set to improve customer service or automate supply chain and distribution processes.

High-volume document processing capabilities offer SAP customers with an efficient solution for preparation and distribution of high-volume documents (in-house or in combination with an external print-shop), providing substantial cost savings.

Dynamic personalization of documents allows business users to add and manage content such as marketing messages on SAP documents in real-time, without involving IT changes.

StreamServe enhances SAP applications with an easy to manage solution which provides powerful bar-coding, labeling and multi-language capabilities to support the entire range of complex document processing requirements across all SAP enterprise applications.

A long time global SAP Software Partner, StreamServe provides seamless, certified connectivity and tight integration with SAP applications and technology, including Powered by SAP NetWeaver status and SAP® xApps™ Certified.

With StreamServe Financial Services designed for use with SAP for Banking and SAP for Insurance, and StreamServe Utilities designed for SAP for Utilities, StreamServe also offers three SAP-endorsed business solutions, which are developed in accordance with SAP guidelines and standards and jointly positioned by both companies.

Link to SAP