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Document Composition | Document Process Automation | Enterprise Output Management
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StreamServe’s solutions help users get valuable data out of back-office systems without an army of programmers.
And with our dynamic document composition capabilities, users can present this data along with marketing messages in a way that improves customer satisfaction, increases loyalty and retention, and drives revenue.
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Superior Document Composition: A New Tool for Business Managers
Transform ordinary customer communications and correspondence into powerful one-to-one marketing channels. With dynamic document management and transpromo opportunities, StreamServe gives business managers direct control over marketing and other messages.
This helps them create, manage, and distribute personalized marketing messages for enterprise documents, including account statements, billing invoices, and customer correspondence.
From the recipients’ point of view, StreamServe’s document composition capabilities enable business managers to produce well-designed, clear and consistent customer communications that reflect the enterprise’s brand identity, including color, graphics, logos, charts, and more.
StreamServe’s document composition capability delivers powerful benefits for the business manager:
- Incorporate personal messaging to strengthen brand image and create competitive advantage
- Create new multi-channel marketing opportunities that engage the end consumer
- Produce eye-catching transpromotional offers to up-sell, cross-sell, and drive business results
- Improve document clarity and minimize billing confusion
- Reduce costs related to inserts, postage, pre-printed forms, and call-center traffic
Ease the IT Burden with Web-Based Content Creation
In the past, each individual document type had to be separately coded, a step that had to be duplicated for every application or system in the information chain. StreamServe’s document generation capability – part of our Composition Center software application – simplifies the IT environment by allowing multiple departments to collaborate on documents, which substantially reduces the workload demands on IT resources.
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StreamServe’s document generation and collaboration solutions require only a single template for each document type (account statement, bill of material, invoice, etc.). From this template, which is independent of the data-source applications, StreamServe assembles every variation of the document required.
Thanks to this powerful document generation solution, development time is significantly reduced, as is the volume and variation of code to be maintained. |
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Also, because the document composition and preparation for delivery occurs within StreamServe, and not in the applications or systems that hold the source data, the overhead demand on those resources is also reduced.
With StreamServe’s document composition solutions, IT can:
- Eliminate duplicate coding efforts and reduce development time related to document composition
- Deliver intuitive workflow routing and an intuitive Web-based interface to business managers to simplify the document composition process
- Empower business managers in the document composition process, freeing IT to focus on higher-value initiatives
- Extend the StreamServe Persuasion platform to end users
How We Do It
StreamServe’s Composition Center software application simplifies the document creation process for business managers and IT. Now they can:
- Extract data from page-based repositories and other sources for subsequent consolidation
- Eliminate manual, error-prone manual extraction and rekeying processes
- Compile data from a wide variety of formats, including unstructured, structured, formatted (Microsoft Office, Adobe PDF, AFP), and XML
- Deliver automated composition functions: by schedule, by trigger event, or on-demand
- Take advantage of non-intrusive format and source connectors, which means little or no change to existing systems and applications
Document Composition | Document Process Automation | Enterprise Output Management
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