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Persuasion » Closer
Customers » Better
Processes »
Elements | Download
Brochure [» OT.com]
| Profit More from
Customer Contacts
and Business Processes
StreamServe Persuasion™ by OpenText, an
OpenText ECM Suite solution, enables you to:
- Engage more profitably with customers by leveraging
personally relevant information at touchpoints ranging from one-on-one
contact to high-volume, mass-produced documents
- Streamline document-related business processes to
lower cost and speed performance through simplified and automatic document
execution and handling
- Give business users hands-on control of the documents
they need to run the business, and simultaneously relieve the demands
on IT for change requests and support
Whether it's communicating with customers and suppliers, triggering internal
processes, or facilitating payment and revenue, documents keep business
transactions flowing and the organization healthy.
And now your document environment can also make solid contributions to
the bottom line. It already does for more than 5,000 StreamServe customers
around the world.
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Linked with your business systems, but requiring few or no changes to them,
StreamServe Persuasion by OpenText adds extensive in-house capabilities for
defining, producing and interacting with enterprise documents. It provides straightforward
tools for business users such as designers, marketing staff, customer support
agents, and process owners to efficiently create and use the documents that
matter to them.
Supporting Customer Communications Management, for example, StreamServe Persuasion
empowers business managers to rapidly and directly create content such as marketing
messages, campaigns, and cross/upsell offers, and to control how and when this
content is automatically included in customer correspondence and at touchpoints
such as customer support conversations.
In document-intensive business processes—logistics and distribution,
for example—StreamServe Persuasion eliminates most, if not all, costly
and error-prone manual handling. Automating the flow of paperwork through electronic
checkpoints, StreamServe Persuasion reduces cost, accelerates timelines, and
substantially improves the accuracy of the documentation. The result? Better
customer, partner and supplier relationships.
Top »
Persuasion » Closer
Customers » Better
Processes »
Elements | Download
Brochure [» OT.com]
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