AmerisourceBergen Corporation, a leading pharmaceuticals distributor, purchased StreamServe Inc.’s dynamic enterprise publishing solution at the end of 2006.

In less than a year, AmerisourceBergen expects to transform its distributed customer document generation process and save approximately $2 million per year.

In addition to the substantial cost savings, AmerisourceBergen is already realizing a host of additional benefits from its investment in StreamServe, and it has a strong vision of how it will be able to leverage StreamServe in future projects:

• AmerisourceBergen’s StreamServe implementation fully automates the generation of tens of millions of customer documents that previously had to be manually assembled. This not only provides dramatic savings in labor but has also improved the quality of AmerisourceBergen’s documents and service to its customers, while eliminating errors and ensuring regulatory compliance.
• StreamServe has enabled AmerisourceBergen to reengineer and streamline its customer document generation process, reducing the number of process steps required by 80% and cutting overall document generation time by two-thirds. This dramatically improves AmerisourceBergen’s business agility and enables the company to manage change that occurs late in the logistics process in an automated way.
• With StreamServe, AmerisourceBergen is well positioned to embrace transpromotional publishing in the future: AmerisourceBergen can use StreamServe to incorporate special offers and promotions into its product-related customer documents to boost sales.
• AmerisourceBergen provides a great example of how a large organization can utilize a dynamic enterprise publishing solution for document-based business process optimization. Dynamic enterprise publishing solutions help organizations automate mission-critical document-intensive processes via sophisticated rules, notifications, and integration with enterprise applications and data.
  

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