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HP Acquires Exstream
HP recently announced that they have acquired our #1competitor, which we view as another example of the continued market validation for document creation, management and delivery. At the end of 2007, EMC acquired Document Sciences for $85m which clearly set the trend. The value of "transactional" document management is becoming a critical must-have in many large organizations. Transactional Promotion, or "Transpromo", as it is being referred to is the next area of growth that has evolved out of the output management or document management market.
HP is clearly shopping for software angles to drive hardware sales. ERP, CRM and ECM vendors have been trying to extend the business process to utilize bills, invoices, packing slips, correspondence, or virtually any document for campaign and promotional purposes. Yet this should not require specific hardware or design tools. It should be open, best of breed, and flexible and not aligned to the printer.
In today's highly competitive business environment, smart companies recognize the value of each and every customer and they are trying to demonstrate that value by providing personalized, highly relevant documents and by communicating with them down to the "audience of one" level. Organizations, across industries, believe in the power of 1-to-1 marketing and now so does EMC and HP.
As the first vendor to understand the power of integrating data - from sources across your enterprise - to improve margins and increase customer satisfaction, StreamServe remains print-neutral; providing our customers with a solution that gives them the flexibility to choose their print output requirements based on the technology (or technologies) that best suits their needs.
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Focus on Customers and Partners in Prague
StreamServe recently hosted a Customer and Partner Council in Prague, where key customers and partners from around the world gathered to review and discuss StreamServe's strategic roadmap. "Via the Council, we want to leverage our customers' extensive expertise and experience of StreamServe's solutions," says Chris Stone, CEO, StreamServe.
Stay tuned for more information about a North American Customer Council.
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StreamServe announces StreamServe Financial Services designed for use with SAP® for Insurance, the third StreamServe solution to be endorsed by SAP.
As a long-term SAP Software partner, StreamServe has a unique history of complementing SAP business processes with integrated document processing excellence. In addition to StreamServe's broad portfolio for SAP customers across all industries, StreamServe has teamed with SAP to provide specific solutions for targeted verticals. After the successful launch of StreamServe's SAP-endorsed business solutions for Utilities and Banking, StreamServe announced availability of a new SAP-endorsed business solution for Insurance. StreamServe Financial Services designed for use with SAP for Insurance allows insurance companies to drive down costs and increase customer satisfaction through optimized high-volume document processing, the consolidation of multiple documents into a combined set, and the ability to add personalized messaging for cross and up-selling. The solution offered by StreamServe is officially part of SAP's vertical solution map and integrated within SAP's support infrastructure. It is developed in accordance with SAP development guidelines and provides additional choices and flexibility for businesses running SAP software.
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Latest News – Bank Systems & Technology Magazine Cover Article on Green Data Centers
Top U.S. banks have pledged several billions of dollars to promote environmentally sustainable business practices, yet almost 1.5 percent of all U.S. electricity is consumed by data centers -- and the amount is expected to double in the next five years. This month’s cover article looks at the impact of data centers, why technology investment is becoming constrained by factors such as cooling systems capacities, the massive underutilization of existing data center hardware, and approaches such as “virtualization” designed to address these challenges. A PDF of the article can be found here at the StreamNet financial services page:
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Upcoming Events
Look for StreamServe at These Events
CS Show (Utilities)-
Expanding Excellence in Customer Service
CS Show (Utilities)
Expanding Excellence in Customer Service
May 4-7, 2008
Henry B. Gonzalez Convention Center
San Antonio, Texas
Booth # 452
CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, cooperative and municipal management. Visit the StreamServe booth to learn more about reducing the cost to serve by optimizing bill production and delivery processes, reducing customer inquiry calls and call resolution time and how to utilize personalized messaging to increase customer retention.
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Comments or Questions
Contact Mary Hildebrandt,
mary.hildebrandt@streamserve.com
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