Optimize your business processes

Many of us are now actively describing business operations in terms of processes. Not surprisingly, the latest survey from Gartner of more than 1400 CIOs, shows that many companies aim to increase their market share this year and that the highest priority for top management is to improve their business processes and to acquire and retain customers.

The survey demonstrates that CIOs are well aware of the business priorities in 2007 and the necessity of contributing to the overall goals, and delivering business value. I would say that documents are a vital part of business processes, constituting a representation of the business data and a way to communicate throughout the process. They can most definitively support your efforts to promote sales and customer retention.

As one of our customers pointed out: “our every day business documents are a powerful tool not only to present information but to strengthen customer relations and increase the value of your company.“ Processes also involve your partners, suppliers and employees. In this issue of StreamFlash you can learn what we are doing with SAP for the Utility market.

Yours sincerely,

Chris Stone