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STREAMSERVE NEWS - JUNE 13, 2007



TOIMITUSJOHTAJAN TERVEHDYS!


Nykypäivänä tehokkaan business -viestinnän ehtona on, että liiketoimintakriittisten dokumenttien suunnittelu ja jakelu tapahtuu ilman rajoituksia. Tehokas dokumenttien suunnittelu ja persoonallinen muotoilu eivät saa olla toisiaan poissulkevia vaihtoehtoja. IT-työkalujen käyttö ei saa ohjata meitä, vaan viestinnän tulee olla joustavaa riippumatta siitä käsittelemmekö suuria vai pieniä määriä.

Me olemme toteuttaneet näkemyksemme dokumenttien helpommasta suunnittelusta "Open Document Design"-ratkaisun avulla. Asiakkaamme voivat käyttää haluamaansa dokumenttien suunnittelutyökalua, esim. Adobe, Microsoft tai StreamServe.

Suunnittelutyön jälkeen on helppo jatkaa dokumenttien jalostamista haluttuja jakelukanavia sekä dokumenttimuotoja käyttäen. Tavoitteenamme onkin, että sisältö (content) ei saa olla riippuvainen alkuperäisen dokumentin muodosta tai sähköisestä formaatista (context). Asiakirjaa tulee voida käyttää ja julkaista eri tavoin eri yhteyksissä. Tämä on nyt mahdollista, koska olemme siirtyneet palvelukeskeiseen arkkitehtuuriin (SOA).

Olemme juuri julkaisseet kaksi "SAP Endorsed Business Solutions" – ratkaisua. Nämä ratkaisut on kehitetty yhteistyössä SAP:in kanssa. Ne mahdollistavat dokumenttien räätälöinnin ja konsolidoinnin sekä suurien dokumenttimäärien tuottamisen ja jakelun. StreamServellä on jopa kahdeksan eri sertifioitua tapaa olla yhteydessä SAP-järjestelmän kanssa.

Lue myös SEB Finans-yrityksestä ja heidän tekemästään merkittävästä factoring-palvelun tehostamisesta.

Otan mielelläni vastaan kommenttejanne sekä toivotan teille mukavaa kesää!

Christian Hadenius
ANNOUNCEMENTS
StreamServe Utilities™ is now an SAP-Endorsed Business Solution
The solution enables cost-effective, high-volume bill presentment and improved customer service.
Read more »

StreamServe announces StreamServe Financial Services™ is now an SAP-Endorsed Business Solution for Banking
The solution extends SAP integrated business processes with high volume, integrated document processes.
Read more »

StreamServe launches Distribution solution focused on automating Distribution processes
Solution reduces operational costs, paperwork errors, and cuts customer service costs to streamline distribution and supply chain processes.
Read more »

Correspondence Management - participate in the Beta program
Correspondence Management lets the business user handle content, while the IT department kan stay in control of document templates and company profile. We offer the possibility to test the beta release of the new application.
Read more »



SEB automates the invoicing process

SEB Finans was confronted with a challenge that most factoring companies will recognise and are working to resolve, i.e. to receive the customer’s billing information not as paper copies of the invoices, but in a simple and cost effective way.

"When we automated this process it was very innovative, and results have shown that we made exactly the right choice. The process has been decisive for our profitability and modernity", says Kjell Lindqvist, IT Manager at SEB Finans.

SEB Finans and the customer both free up time, achieving a more rapid flow with a shorter time until payment.

READ MORE ABOUT SEB »


Posten: StreamServe EDP is the foundation for efficient customer communication

A very important task for Posten is to manage the customer communication on behalf of a large number of corporate customers. Customer communication affects central values such as brand and customer loyalty. When you also consider the fact that the documents are often business critical ones, it is clear that Posten needs to deliver exceptional services.

Posten has chosen StreamServe EDP (Enterprise Document Presentment) to improve its business processes for document design, archiving, printing, enveloping, and distribution.

"The functionality that StreamServe has for design and layout makes it possible for us to separate the layout work from other tasks that are more suitable for an automated process, such as archiving, printing, enveloping, and distribution", says Per Nilsen.

Posten is more efficient and use its resources better because tasks can be separated. Those who work with layout can do that and only that. They do not need to think about any related technical issues.

READ THE CUSTOMER CASE »


The eye camera reveals reader behaviour

With his eye camera Klaus Schantz collects valuable information about people's reading habits. He concludes that good layout and structure is very important. When it comes to getting through with information and marketing messages the abundant use of images and photos, as well as personalization of documents, are key factors. Striking documents will increase your revenue!

READ MORE »

INTERNATIONAL NEWS
Partnership with Adobe
StreamServe has entered into an agreement with Adobe Systems to provide support for XML Forms Architecture (XFA), the format of Adobe® LiveCycle® Designer software.
READ MORE »

In the media:

ElectricNet article: Customer bills become a strategic advantage
"Thanks to StreamsServe Utilities, we've been able to carry out enormously profitable marketing campaigns" said Valentín Vallina at Hidroeléctrica del Cantábrico.
READ MORE »

IndustryWeek article: Document Workflow at AET Films
AET gains a competitive advantage by automating the "last mile" of the customer relationship.
READ MORE »
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